FAQs

faqs-stars.png

What is a "disc-bound" planner? How do the pages stay in?
So glad you asked! Instead of a wire binding (like a spiral notebook), or a ring binding (like a 3-ring binder), a disc notebook uses round discs or "buttons" to bind the pages together. Watch this 60 second video to see the magic.

 

What size pages will fit my planner?
Take a look at our Size Guide here.

When will the January - December 2024 calendar be available?
We typically release calendars 3-4 months before they begin. For example, calendars that begin in July 2023 will be available in March 2023. Calendars that start in January 2024 will be available in late September 2023.

How long will it take to get my order?
We ship most items within 1-2 business days of receiving your order via USPS First Class and Priority Shipping. You can make the selection at checkout to upgrade to Priority Shipping for faster shipping speeds (typically 2-3 days within the continental United States.) Click here for our S&H policies.

How much does shipping cost?
We offer flat rate shipping for $5.50 and expedited shipping for $8.50. All orders over $35 ship free!

Do you take custom orders? If I send you a design, can you make a custom page for me?
Due to the volume of orders we receive, we are unable to take custom orders at this time or change the design of our current inserts. 

Do you offer your designs as PDF downloads?
All of our designs are printed on premium paper and come punched and ready to add to your favorite planner. However, we do sometimes run giveaways and promotions that feature a downloadable design via Facebook, Instagram, and our newsletter. Be sure to follow us and subscribe so you never miss out!

Help! I ordered the wrong size! How do I start a return?
Please contact us here and we will be happy to help you sort it out.

Who is Natalie Rebecca? How long has she been designing organizational products?
Read about Natalie and how she accidentally started her business here.

Still have questions or want to get in touch with us?
Reach out to us here.